Warming up a cold audience

When Cylo first got in touch, they didn’t have a marketing team — just a clear goal: get in front of brokers, stay there, and start real conversations. The challenge was that in cyber insurance, brokers are busy, sceptical, and flooded with noise. Cylo needed a way to reach them that didn’t feel like another sales pitch.

I came on board to manage two core channels, LinkedIn and email, and build a consistent, sustainable content rhythm that could grow their presence from the ground up.

Strategy first, channels second

We started by clarifying what brokers actually wanted to read. Every piece of content had to do one of three things:

  1. Help brokers sell or explain cyber insurance more easily.
  2. Share data or insights that made them look informed.
  3. Position Cylo as a partner who understands their challenges.

That framework shaped everything from post topics to email structure.
On LinkedIn, we focused on clear, conversational posts that mixed stats, claims, and sector-specific stories. In email, we launched CyloBytes — a bi-weekly newsletter designed to share cyber trends, broker insights, and real-world examples that made the risk feel real.

The results speak for themselves

In just six months, Cylo’s content built a genuine foothold in a tough market:

LinkedIn

  • Generated 19,607 impressions and 798 clicks
  • 278 new followers (+95% growth)
  • 671 unique page visitors, all organic

Email (CyloBytes)

  • 15 campaigns sent with an average 30.2% open rate and 8.4% click rate
  • 25.7% CTOR, nearly double typical B2B benchmarks

These results proved one thing: you don’t need a big marketing team to build momentum. You just need consistent, relevant content that respects your audience’s time.

Links to live work:

Let’s build your content from the ground up.

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