Most projects and retainers are priced at a fixed rate based on deliverables — no hourly billing. You’ll always get a clear quote upfront, with no surprise costs later.
For larger projects or long-term retainers, yes, we can break payments into instalments. Just let me know what works for your team and your finance process.
All pricing listed on the site is exclusive of GST (if applicable). Quotes and invoices will clearly show the full amount.
All invoices are in AUD, and international payments are easy via Stripe.
No — if you're based outside Australia, GST isn’t added to your invoice.
A few weeks ahead is ideal, especially for larger projects or retainers. I sometimes have last-minute slots, but things do fill up fast.
It depends on the scope, but most one-off projects take 2–4 weeks from kickoff to sign-off. Retainers are ongoing, and we’ll agree on a delivery rhythm that suits you.
Let me know. If I have capacity, I can take on rush jobs. A 25% priority fee may apply for urgent requests.
Yes, strategy is baked into most of my work, especially retainers and workshops. I’ll always ask about goals and audience before we start writing. For bigger-picture planning, you can also book a strategy-focused workshop or 1:1 session.
Absolutely. If you’re not sure where your content needs fit (or you need something custom) we can talk through it and tailor a plan.
I work best with teams in complex, regulated, or technical spaces, places where clarity and compliance matter. Think finance, HR, super, SaaS, B2B services, and government-backed programs.
Yep, I’ll match your audience’s language, spelling, and conventions.
Just me! I’m a solo operator, so you’ll get my brain, my words, and my attention. No handoffs, no account managers.
Absolutely. While I’m based in Australia, I regularly work with clients in the US, UK, and beyond.
If you like the sound of how I work, we’ll get along just fine. Time zones, language variations, and international payments are all easy to manage, so don’t let geography stop you from reaching out.
Most clients use a mix of email and shared docs. If we’re working together regularly, we can set up a dedicated Slack channel or short check-in calls.
Absolutely. If live calls aren’t practical, we can use email, voice notes, Loom videos, or your project platform of choice. Many clients brief me at the end of their day and wake up to a draft.
Yes, through retainers, follow-on sessions, or repeat projects. If we’ve worked together once, it’s easy to pick things back up when you need to.
I’m based in Melbourne (AEST), but I regularly work across different time zones. My booking calendar adjusts to your local time, and I’m flexible with early mornings or late evenings where needed.